Raising constituents' concerns over faulty ticket machines and ticket office closures at Hassocks station

Nick wrote again to Nick Brown, COO of GTR, to reiterate his expectation that GTR urgently address his constituent's concerns regarding persistent faults with the ticket machines at Hassocks station and a failure to properly staff the ticket office.  Nick received a response from GTR/Southern which you can find here. Nick also received a response on this issue from the Rails Minister which you can find here.