Letter received from GTR Chief Operating Officer

Nick received an update from Nick Brown, COO of GTR, on the implementation of the new timetable and on GTR's upcoming change in management, with current CEO Charles Horton stepping down to be replaced by Patrick Verwer.

In the letter Mr Brown acknowledged that "The service has simply not been good enough for you and your constituents, and for that we are truly sorry".  He went on to explain the plans to rectify the disruption arising from the new timetable changes - You can read GTR's letter in full here.